Frequently asked questions

Is your pide gluten-free?

Our pide dough is not gluten-friendly.

How much is delivery and when will my order arrive?

How much is delivery and when will my order arrive?

How does the kit stay fresh during transport?

Each kit is packed on the day Hermes collects it. It is filled with a chiller pack to help the pide stay nice and chilled.

Can I change my address?

After placing your order, it will not be possible to change your shipping address, please contact.

Is the kit vegetarian?

We have a selection of pides suitable for vegetarians! Also, all our pides except our Kusbasi Kasarli are halal-friendly.

What is the kit's shelf life?

On receiving, we recommend you refrigerate your pide immediately. The kit has a 1-day shelf life from its delivery; this is due to the fresh ingredients used.

My postcode doesn't work?

Currently, we only deliver to the Greater London area. If this changes we will update our website and social media to let you know.

Where is my order?

Once your order has been processed you will receive a confirmation email from us as well as a confirmation email and tracking number from Hermes, you can then track your order through them.

Where can I see nutritional and allergen information?

All allergen information is available when purchasing, and on the recipe card, you receive with your delivery.

I want to order more than 5 kits/I'm looking to hold a pide party/can I do a bulk order?

You can indeed order bulk pides! Just drop us a message through our contact page.

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